Close your company
Closing cancels every upcoming shift, tells your workers and clients, ends a paid plan and makes the company read only. Everything in it is erased 6 months later; until then you can download its records or reopen it. Only the owner can close it.
Step 1: Open Close company
Open Menu → Company profile.
- Under Close company, tap Close company.
Step 2: See what happens, and download your records
It says how many upcoming shifts, people and clients it touches.
- What happens: every upcoming shift is cancelled and your workers and clients are told, a paid plan ends at the end of its billing period, nobody can work in it any more, and everything is erased 6 months after closing.
- Download all records first: timesheets, pay, people, incidents and reports, emailed to you as a link that works for 15 minutes.
Step 3: Confirm it
- Type the company’s name. We email you a code.
- Type the 6-digit code (it works for 10 minutes), then tap Close company.
Step 4: Reopen it, or download again
The company profile then says it is closed, and the day it is erased.
- Download records at any time until then.
- Reopen company brings it back as it was, with its records. Shifts cancelled when it closed stay cancelled.
Good to know
- Your workers and clients get a notice, a push and an email that it closed, with the day their records there are kept until, and Download my records. Their own accounts, other companies, personal side and Work Log are not touched.
- While it is closed, everything can still be read and downloaded, and nothing can be changed. You are emailed 30 days before it is erased, and on the day.
- A paid plan that was set to end still ends if you reopen: choose a plan again.
- Admins and Ur Timesheet staff can’t close or reopen a company, and Chief of Staff never does it.
- Leaving, but the company carries on? Hand it to someone else instead.