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Clients: invite them, choose what they see, and their tip offers

For owners and managers2 min readUpdated

A client is a company that books your staff. They get in only when you invite them, then book and follow their staffing in their own portal. You choose what it shows.

Step 1: Invite a client

Open Menu → Clients, grouped by the job sites they look after, and tap Invite client.

  1. Pick someone already on Ur Timesheet by @username, or invite them by email, then Send invitation.

The invite shows on their home screen to accept; an email invite works even if they have no account yet. Their bookings arrive under Requests.

Add a client: the contact person, invite by email, and Send invitation
Invite a client.

Step 2: Choose what their portal shows

Tap the client.

  1. Portal visibility: whether they see crew names and the timesheets (sign-in, sign-out, unpaid break minutes and hours worked).

Hours worked is the time between sign-in and sign-out less unpaid breaks. Clients never see pay. Where timesheets are approved before payroll, each row says Approved or Waiting for approval.

A client’s details with what their portal shows, their break rules and job sites
A client’s details.

Step 3: Let clients offer a tip for the crew

On Pro, turn on Clients can offer a tip for the crew in Menu → Payroll → Tips. It is off until you do. A client person with the client permission Offer a tip for the crew then has Menu → Tip the crew.

  1. Tip the crew lists their shifts from you in the last 30 days. They tap Offer a tip, type the amount and a note for the crew, and tap Send the offer.
  2. Your offers shows each one: waiting for you, added for the crew, or declined with your note. They can take an offer back until you answer.

It arrives in Menu → Requests → Client as a Tip offer: add it to that shift’s shared tips, or decline it with a note. How. Ur Timesheet takes no payment: you bill the client for it yourself.

The client’s Tip the crew: their shifts with Offer a tip, and their offers with each status
Tip the crew, on the client’s side.

You’re done when…

  • Your clients are invited, linked to their job sites, and see only what you chose.

Good to know

  • On Pro, your clients also get a monthly report of their sites, Ask about your site, favourite workers and Tidy up. There is nothing to switch on. With Menu → Rules → To-dos it can also show them the checklists you share, and let them ask for one. To-dos.
  • A client sees and messages only your owner, admins and client managers, plus the crew on their own bookings when you share names.
  • Clients never see what anyone is paid, anyone’s tips, or how a tip was split.

Try it with your own crew

Set up your first job site and shift in a few minutes. Free to start.

Get started free

Still need help?

Email us at support@urtimesheet.com. In the app, you can also ask Ur Timesheet from the Menu.

Email support