How a client changes or cancels a booking

On a booking the client can edit the note, message the contractor it went to, and change the date or time only until you start staffing it; after that they message you. They can cancel a booking until it starts. If nobody is staffed yet it is simply withdrawn.

If it is staffed, you and the crew are told and nobody is paid automatically: you decide any late-cancel pay by opening the shift and tapping Cancel shift & pay crew. What you do to a client's booking reaches them too: delete its shift and the booking goes back to their drafts so they can send it again; remove a spot or change the hours and they are told what changed.

Everyone at the client who books hears these, not only people with a client login. Ending a client link tells both sides, whoever ends it (you under Menu → Clients, or the client under their Contractors), and bookings you had not answered go back to their drafts; shifts already booked stay on your schedule.