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Request staff and see site reports

For clients1 min readUpdated

In your client workspace you book staff by job site and day, and follow each booking from waiting to staffed. Your staffing company decides who works it.

Step 1: Start a new booking

Open your staffing company from Home. You land on Bookings: today’s, upcoming and past.

  1. Tap New booking.
A client’s Bookings with the New booking button and today’s booking with how many are staffed
Bookings, in your client workspace.

Step 2: Pick the site, the days and the positions

  1. Pick the job site, then the days on the calendar.
  2. Tap Add shift to name it and add the positions you need, then Done.

It goes to your staffing company to approve and staff.

A new booking: the site’s calendar to pick dates, and Add shift
Pick dates, then add the shift.

Step 3: Follow the booking

  1. Each position shows Waiting for approval, then how many are filled.
  2. Message your staffing company from the booking. You can cancel it until it starts.

You can change the date or time only until they start staffing it; after that, message them.

A booking waiting for approval with each position, Message the company and Cancel booking
A booking, waiting for approval.

Good to know

  • If your staffing company shares them, you see the timesheets for your bookings (sign-in, sign-out, unpaid breaks and hours worked) and can download them. Never pay.
  • When the company that books your staff is on Pro, your Menu also has a monthly report of your sites, with a PDF, and Ask about your site, your own helper (it shows as Ur Helper until you give it a name of your own).
  • When they let you, Menu → Tip the crew offers a tip for the crew of one of your shifts from the last 30 days. They decide and split it, and add it to your bill. Tip the crew.
  • Cancelling a staffed booking tells the company and the crew; any late-cancel pay is the company’s decision.

Still need help?

Email us at support@urtimesheet.com. In the app, you can also ask Ur Timesheet from the Menu.

Email support