Notifications, alerts and Inbox settings
Two settings decide who hears what: Alerts & notifications for what you are told about, and Inbox settings for who gets the messages workers and clients send the company.
Step 1: Your alerts
- Open Menu → Alerts & notifications and switch each one on or off: shifts, clock-ins, pay days, requests, messages, no-shows, late arrivals and more.

Step 2: Who gets which messages
Open Menu → Inbox settings: the inboxes workers and clients pick when they message the company, like Payroll or HR.
- Tap an inbox to choose who gets it. With nobody picked, it goes to the person’s department manager.
Requests are routed to these inboxes too.

You’re done when…
- Payroll and HR messages go to the right people, and you get the alerts you want.